Announcements

Automate your communication with your customers, updating all or individual customer categories with simple steps and gestures.


Create / Edit

To create a new announcement fill in the form you will find in Menu-> Settings-> Announcements-> Create.

You can just as easily edit or delete an existing announcement. Select it and make the changes you want in the form.


Configuration

You can choose which customer category your announcements will be displayed to. For example, you can set the recipients to be only individuals or only companies.

You can also customise the notifications for your announcements, depending on their content. For example, an announcement that aims to convey a simple information can be put in blue, an announcement that intends to inform about an upcoming deadline in red and one with an informative nature in green.

Customers who are inactive do not receive the notifications from the announcements.

The announcement appears at the top of the general tab for customers, administrators and admin. Your clients are also notified immediately of your new office announcement via email.


If you wish to withdraw an announcement - but without deleting it from your history - simply uncheck the "Show announcement" checkbox that you will see in the edit tab of that particular announcement.

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